April 14, 2021
Business News

Five9 Inference Studio Named a Leader in the 2021 Opus Research Decision Makers’ Guide to Enterprise Intelligent Virtual Assistants


SAN RAMON, Calif.–()–Five9, Inc. (NASDAQ: FIVN), an industry-leading provider of the intelligent cloud contact center, announced today that Five9 Inference Studio has been recognized as a leader in the 2021 Opus Research “Decision Makers’ Guide to Enterprise Intelligent Virtual Assistants” – with a perfect score for “Track Record” which Opus Research defines as covering market credibility, deployment strategy, reach and effectiveness, ability to show multiple deployments, operating history, coverage across verticals, references, and enterprise-scale maturity.

This marks the second outstanding recognition of Five9 Inference Studio as a leader in the IVA space. Last summer, DMG Consulting recognized…



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